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The librarians at Collins Library welcome your questions about using RefWorks, just ask!
You also have access to the ProQuest RefWorks Support Team for technical questions:
E-mail them or telephone them: +1- 800-521-0600 ext. 74440 or +1-734-997-4440
Their support hours are:
Monday – Friday: 8:00 am – 9:00 pm Eastern Time
In addition, the new RefWorks Support Pages are available at any time.
More information about upgrading to the new RefWorks can be found at: http://www.proquest.com/go/upgrade-refworks
What is RefWorks?
Welcome to the New RefWorks!
This update to the RefWorks program offers a new and improved way to collect, manage and organize research papers and documents. You can read annotate, organize, and cite your research as well as collaborate with friends and colleagues by sharing collections.
RefWorks’ drag and drop capability along with its smart document recognition makes it easy and fast to upload documents and bibliographic metadata into your library and the Save to RefWorks feature allows you to capture research from websites with the click of a button. From simple bibliographies to papers formatted with in-text citations or footnotes, RefWorks handles it all.
If you are a first-time user of RefWorks
, go to "Getting Started with RefWorks
" to set up your account.
If you have been using legacy RefWorks
, go to "Migrating to New RefWorks
" to learn about your options.