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Remote Access to Library Services & Resources: Quick Help

Even if you're away from campus, you still have access to library resources and services!

Get help from librarians and access our collections online!

Online Resources:  Collins Library provides access to hundreds of thousands of online articles, books, and reference resources.  Electronic resources can be accessed via Primo and our nearly 300 databases, with guidance provided through our many subject and course research guides

Six Ways to Get Help with Your Research!

Collins Library offers several ways to get research help, depending on your needs.

  1. Schedule a virtual research consultation with a Collins liaison librarian.
         You can find the liaison librarian for your course or subject area on the library research guides
         Best for:  In-depth, customized assistance with any stage of the research process.

  2. Work with a Peer Research Advisor.
    The peer research advisors offer both virtual drop-in hours and virtual consultations by appointment during the fall and spring semesters. 
         Best for:  students in the Seminars in Scholarly Inquiry and other introductory courses.

  3. Consult the online research and course guides and/or the Remote Library Services and Resources guide.
    Best for: course- or subject-specific suggestions for research resources and strategies.

  4. Contact the Ask a Librarian 24/7 chat service.  
    Staffed with library professionals from around the country, this service provides basic support and assistance. 
         Collins librarians follow up with students to make sure their research needs are fully addressed.
         Best for:  Brief or general questions that need a quick response or are at hours when Collins librarians are not available.

  5. Email for help with the digital offerings of Archives & Special Collections at Collins Library.
  6. Not sure who to contact?  Email and your query will be directed to the most appropriate library staff member for a response.

Off Campus Access to Resources -- Troubleshooting

The library's online resources (databases, journals, books, streaming media) are available wherever you have access to the internet.  Remember to always go through the library's web site! You will be prompted for your Puget Sound username and password to gain access. Read more about Off Campus Access.

Problems Accessing Databases?

Please contact with a description of the problem (screen shots help!) and a staff member will respond as soon as possible.

Problems with Your Password?

Please contact the Technology Service Desk for assistance.

This page is maintained by the public services staff of Collins Library.  Questions about content can be directed to the general reference email or specifically to Peggy Burge, Associate Director for Public Services.